We are there to listen to you

We want to hear from you as we welcome your feedback and render serious resolutions to our personnel based on your comments and complaints to provide you with better services. Send us your compliments and complaints and let us know how we can help you. Please email, fax, call or come in person. We survey in branch and online.

  • Customer care department monitors the services to ensure full satisfaction of our clients.
  • Quality and speed are of the highest importance to our customer service.
  • Saman care department is there for you during working hours:
    - Call at 021-6422 (ext. 4)
    - Fax at 021-22017943
    - Send your written requests, comments or complaints to info@sb24.com for our prompt response.
    - Send your documents or letters to our postal box: 15175-5565
Call Center

Make a phone call 24/7 at 021-6422 and ask us to provide you with proper services you need at the moment. You can talk to our experts or VIP Customer Service.

Telephone Bank:
Saman is there for you 24/7 via Telephone Bank.
Dial 021-6422 and press 1. Enter your customer number and telephone bank password.
If you do not have a password, make us a visit in person and ask for a password.

Use our automated services
  • Check your account balance.
  • Check up to three recent transactions.
  • Receive your account balance via fax.
  • Transfer money between Saman accounts.
  • Block your cards.
  • Track your checks.

Track the process your checks are going through and in the situations urgent actions are necessary for instance if you need to block a check just make a call.

  • Pay your bills.
  • Receive SHABA Need your SHABA?
    Enter your Saman account number and obtain it on your phone.

Talk to Experts:
If you press 2 you can find an expert to answer to your inquiries 24/7.

We take your compliments or complaints very seriously.
Private & Premier Customer Service:
Private and premier clients press 3 after dialing 021-6422 and let us help you in an especial way. We hear your concerns and try our best to come up with a proper resolution. 24/7 Contact Saman Telephone Bank Talk to Experts VIP Customer Service Telephone Bank Pay Bills SHABA Accounts Cards Checks Change Password

Find Us Where in Tehran or in the other cities are we?

What hours are we in? Google and find us nearby.
Our head offices are located at five different sites in Tehran:
Parkway, College, Atefi, Vozara and Molla Sadra.

Want to connect with Saman Financial Group?
Need private and premium banking?

Social Networks

We are even getting closer to you; just at your fingertip online.

Please be acquainted with us online to find out about the latest campaign news and our new products and services:
Aparat is a way available to you to watch our videos.
Cloob gives you access to our official page.
LinkedIn brings you the news and the latest products and services
Instagram shares the life of Saman with you.

Saman Bank’s Head Offices are located at five different sites in Tehran.

 

Parkway Building

Address: 2, Tarkeshdooz Alley, before Parkway Cross, Valiasr St., Tehran
Switchboard: (+98 21) 2309 5100                     
Fax: (+98 21) 2621 1043

Parkway building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Secretary to the Board

Pooran Gilasi Saghez

(+98 21) 2309 5775

(+98 21) 2621 1095

P_Gilasi@sb24.com

Corporate Banking

Mohammad Farokhipoor

(+98 21) 2309 5681

(+98 21) 2621 1083

M_Farokhipour@sb24.com

Retail Banking

Loghman Rahmanpoor

(+98 21) 2309 5601

(+98 21) 2621 1087

L_Rahmanpour@sb24.com

Finance

Ehsan Torkaman

(+98 21) 2309 5402

(+98 21) 2621 0915

E_Torkaman@sb24.com

Compliance

Siamak Shahbazzadeh

(+98 21) 2309 5401

(+98 21) 2621 1035

S_shahbazzade@sb24.com

AML Dep

khodarahm Ghassemian

(+98 21) 2309 5401

(+98 21) 2621 1035

AML@sb24.com

Kh_Ghassemian@sb24.com

Retail & Syndicated credit

Reza ShirinGoharian

(+98 21) 2309 5606

(+98 21) 2621 0932

R_Shiringoharian@sb24.com

Logistics

Mohammadhassan Dolati

(+98 21) 2309 5333

(+98 21) 2621 1082

M_Dolati@sb24.com

Legal & Contracts Support Division

Hamid Tahamtan

(+98 21) 2309 5225

(+98 21) 2621 1082

H_tahamtan@sb24.com

Human Capital

Fereshteh Zarrabieh

(+98 21) 2309 5202

(+98 21) 2621 0866

F_zarrabieh@sb24.com

International Banking

-

(+98 21) 2309 5501

(+98 21) 2621 0931

Inta@sb24.com

 
 

Atefi Building

Address: 121, Atefi Alley, Past Niyayesh Crossing, Valiasr St., Tehran
Switchboard: (+98 21) 2201 7941, 2202 3716,2202 3718, 2621 9727     
Fax: (+98 21) 2621 1087, 2202 7985

Atefi building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Private & Premium Banking

Maziyar Fozouni

(+98 21)26850098

(+98 21) 2621 1138

M_Fozouni@sb24.com

Public Relations and Customer Care

Mansoor Momeni

Ext.216

(+98 21) 2201 7943

M_momeni@sb24.com

Improvement & Quality

Marziye Azizi

Ext. 232

(+98 21) 2202 7985

M_azizi@sb24.com

Marketing & Product Development Division

Morteza Hosseininejad

Ext. 234

(+98 21) 2201 7950

M_hoseini@sb24.com

Electronic Banking

Abbasmirza Nayyeri

Ext. 113

A_Nayeri@sb24.com

 

College Building

Address: 879, between College Cross and Valiasr Cross, Enghelab Ave., Tehran Switchboard: 021-64034000, 66959050     
Fax: 021-66408324

College building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Information Technology

Mehrdad Salman Nouri

(+98 21) 6403 4412

(+98 21) 6696 5865

Me_nouri@sb24.com

Vozara Building

Address: 3rdh Fl., No.11, 7th St., Vozara Ave., Tehran
Switchboard: (+98 21) 8870 5829, 88705813                     
Fax: (+98 21) 8870 5823

Vozara building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Internal Audit & Control

Javad Goharzad

(+98 21) 8870 5813

(+98 21) 8870 5823

J-goharzad@sb24.com

Investment and Subsidiaries office

Address: 10th floor, Ariyan Tower , 8th street ,Ahmad Qasir Bukharest street ,Argantina Sq ,Tehran ,Iran .
Switchboard: (+98 21) 88759235-39, 88757546-49
Fax: (+98 21) 88759231

Investment & Subsidiaries office is home to the following departments:

Department

Director

Telephone number

Investment & Subsidiaries

Ghasem Sarkhosh

(+98 21) 88757548