We are there to listen to you

call-center We want to hear from you as we welcome your feedback and render serious resolutions to our personnel based on your comments and complaints to provide you with better services. Send us your compliments and complaints and let us know how we can help you. Please email, fax, call or come in person. We survey in branch and online.

  • Customer care department monitors the services to ensure full satisfaction of our clients.
  • Quality and speed are of the highest importance to our customer service.
  • Saman care department is there for you during working hours:
    - Call at 021-6422 (ext. 4)
    - Fax at 021-22017943
    - Send your written requests, comments or complaints to info@sb24.com for our prompt response.
    - Send your documents or letters to our postal box: 15175-5565
Call Center

Make a phone call 24/7 at 021-6422 and ask us to provide you with proper services you need at the moment. You can talk to our experts or VIP Customer Service.

Telephone Bank:
Saman is there for you 24/7 via Telephone Bank.
Dial 021-6422 and press 1. Enter your customer number and telephone bank password.
If you do not have a password, make us a visit in person and ask for a password.

Use our automated services
  • Check your account balance.
  • Check up to three recent transactions.
  • Receive your account balance via fax.
  • Transfer money between Saman accounts.
  • Block your cards.
  • Track your checks.

Track the process your checks are going through and in the situations urgent actions are necessary for instance if you need to block a check just make a call.

  • Pay your bills.
  • Receive SHABA Need your SHABA?
    Enter your Saman account number and obtain it on your phone.

Talk to Experts:
If you press 2 you can find an expert to answer to your inquiries 24/7.

We take your compliments or complaints very seriously.
Private & Premier Customer Service:
Private and premier clients press 3 after dialing 021-6422 and let us help you in an especial way. We hear your concerns and try our best to come up with a proper resolution. 24/7 Contact Saman Telephone Bank Talk to Experts VIP Customer Service Telephone Bank Pay Bills SHABA Accounts Cards Checks Change Password

Find Us Where in Tehran or in the other cities are we?

What hours are we in? Google and find us nearby.
Our head offices are located at five different sites in Tehran:
Parkway, College, Atefi, Vozara and Molla Sadra.

Want to connect with Saman Financial Group?
Need private and premium banking?

Social Networks

We are even getting closer to you; just at your fingertip online.

Please be acquainted with us online to find out about the latest campaign news and our new products and services:
Aparat is a way available to you to watch our videos.
LinkedIn brings you the news and the latest products and services
Instagram shares the life of Saman with you.

Saman Bank’s Head Offices are located at five different sites in Tehran.

 

Parkway Building

Address: 2, Tarkeshdooz Alley, before Parkway Cross, Valiasr St., Tehran
Switchboard: (+98 21) 2309 5100                     
Fax: (+98 21) 2621 1043

Parkway building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Corporate Banking

Morrovat Ranjbar

(+98 21)23095656

(+98 21) 26210928

M_Rangbar@sb24.com

Retail Banking

mohammad Farokhipoor

(+98 21) 23095618

(+98 21) 26211087

M_Farokhipour@sb24.com

International Banking

Hassan Dehghanizade

(+98 21)23095501

(+98 21)26210931

H_Dehghanzade@sb24.com

Inta@sb24.com

Finance

Ehsan Torkaman

(+98 21) 23095426

(+98 21) 26210915

E_Torkaman@sb24.com

Compliance and Anti-money laundering

Siamak Shahbazzadeh

(+98 21)23095401

 (+98 21)26211035

S_shahbazzade@sb24.com

Retail and Syndicated Credit

Reza Shirin Goharian

(+98 21)23095606

(+98 21)26210932

R_Shiringoharian@sb24.com

senior director procurements

Mohammad hassan Dolati

(+98 21)23095366

(+98 21) 26211088

M_Dolati@sb24.com

Human Capital

Fereshteh Zarrabieh

(+98 21)23096202

(+98 21)26210866

F_zarrabieh@sb24.com

strategy management

Mohammadreza Eghtesadian

(+98 21) 23095344

-

M_Eghtesadian@sb24.com

Hossein Naghipoor Mansour

(+98 21)23095649

(+98 21)26210932

H_Mansour@int.com

Saeid Liravy

(+98 21)64034831

(+98 21)26210868

S_Liravi@sb24.com

 

Sayeh Building

Address:  1, Soltani (sayeh) Alley Past Niyayesh Crossing, Valiasr St., Tehran
Switchboard: (+98 21) 2201 7941, 2202 3716,2202 3718, 2621 9727  
Fax: (+98 21) 2621 1087, 2202 7985

sayeh building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Public Relations and Customer Care

Farnood Hassani

(+98 21)23095503

(+98 21)22659427

f_hasani@sb24.com

Manoocher Dabirian

Ext.2120

(+98 21)22656736

M_Dabirian@sb24.com

Improvement & Quality

Marziye Azizi

Ext. 4100

(+98 21) 22656736

M_azizi@sb24.com

Marketing & Product Development Division

Morteza Hosseininejad

Ext.2100

(+98 21) 22656736

M_hoseini@sb24.com

Electronic Banking

Abbasmirza Nayyeri

(+98 21)64034205

(+98 21)22659389

A_Nayeri@sb24.com

 

College Building

Address: 879, between College Cross and Valiasr Cross, Enghelab Ave., Tehran Switchboard: (+98 21)64034000, 66959050        
Fax: (+98 21)66408324  

College building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Information Technology

Hamidreza Alavizadeh

(+98 21) 64034413

(+98 21)66965865

H_Alavizadeh@sb24.com

Vozara Building

Address: 3rdh Fl., No.11, 7th St., Vozara Ave., Tehran
Switchboard: (+98 21) 8870 5829, 88705813                     
Fax: (+98 21) 8870 5823

Vozara building is home to the following departments:

Department

Director

Telephone number

Fax number

Email address

Saman Academy

Davood Souri

(+98 21) 88552249

(+98 21) 88552252

 

(+98 21) 88705800

Academy@sb24.com

Arjantin Building

Address: 10th Floor, Arian Tower,Bucharest 8th Street,Argentina Square,Tehran
Switchboard:(+98 21)88759239,88757549,88757546
Fax:(+98 21)88759231

Investment office is home to the following departments:

Department

Director

Telephone number

Investment

-

021-88759239
021-88757549
021-88757546

Director of Internal Audit & Control

Ghassem Sarkhosh

(+98 21)88755333-5

 

Zaferaniyeh Building

Address: 1st Floor, No. 3, Taheri St. , Street martyr Fallahi , Zaferanieh,Tehran
Switchboard: (+98 21)26850098
Fax: (+98 21)26850686

Private and Premier Banking office is home to the following departments:

Department

Director

Telephone number

Private and Premier Banking

Maziyar Fozouni

(+98 21)26850098